Recovering Tokens Sent to the Wrong Wallet in NEAR Wallet
At NEAR, we want to clarify an important aspect of using NEAR Wallet: it's non-custodial, meaning NEAR Team has no control over wallets and tokens on the blockchain. This distinction is vital for users to understand, especially when it comes to handling tokens.
Tokens Sent to the Wrong Wallet
If you've accidentally sent tokens to a wallet that doesn't belong to you (i.e., you don't have the private key for this wallet), we regret to inform you that we cannot restore these tokens. NEAR Wallet's non-custodial nature means that users have sole control over their wallets and the tokens within them.
Recovering Tokens Sent to the Funding (Initial) Address
However, there's good news for those who have sent tokens to the funding (initial) address by mistake. Tokens sent to this address can be easily recovered. To learn how to do this, please visit our comprehensive guide: Accidentally sent NEAR to the funding (initial) address. Can I recover it?.
We understand that mistakes happen, and we're here to provide you with the necessary resources to resolve such issues.
If you have any further questions or need assistance with any other wallet-related concerns, please don't hesitate to contact NEAR Support.