Andrii Kozychko

  • Total activity 52
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Activity overview

Latest activity by Andrii Kozychko
  • Andrii Kozychko created an article,

    Permission to send an SMS has not been enabled for the region

    As of December 15 2021, we are aware of issues with Vietnamese mobile operators, which are disabling the possibility to receive 2FA messages from NEAR Wallet.   Most possibly you have received an e...

  • Andrii Kozychko created an article,

    Blank page

    You may see the blank page instead of the wallet interface in case your account doesn't have sufficient balance to complete the login process. This normally happens if you receive multiple airdrops...

  • Andrii Kozychko created an article,

    Total number of actions exceeded limit

    Technically, the system needs 2 or 3 keys to work properly, the 2FA supports a maximum of 100, and each time you set the 2FA, you create a new key.  There is an error showing that you have ...

  • Andrii Kozychko created an article,

    Cannot recover the account

    If you are facing issues or errors while trying to recover the account like this: No accounts were found for this seed phrase. Can not sign transactions for account on network default, no matching...

  • Andrii Kozychko created an article,

    I have sent my tokens to the wrong address, what can I do?

    Please mind that NEAR Wallet is non-custodial, thus NEAR Team has no control over wallets and tokens on the blockchain. If your tokens were sent to a wallet that is not yours (you don’t know the p...

  • Andrii Kozychko created an article,

    Is that possible to change the seed phrase on my NEAR Wallet?

    Please do the following steps to generate another seed phrase for your account: Visit your Wallet profile page; Add another recovery method; Test if it works using an anonymous/incognito browser w...

  • Andrii Kozychko created an article,

    Accidentally sent NEAR to the funding (initial) address. Can I recover it?

    Please be informed that your new .near address has the same private key as the funding address. Thus you can easily recover your funding account and withdraw your tokens to the main wallet.    To r...

  • Andrii Kozychko created an article,

    I have faced an error while using NEAR Wallet, what I can do?

    In case you see an error that blocks the functionality of your wallet, please remove the account and try again. You can also try opening an incognito (anonymous) tab or another browser and recover ...

  • Andrii Kozychko created an article,

    Sent some NEAR tokens to an external wallet/exchange but haven't received them there.

    Once you decide to transfer funds to an external wallet or exchange, you need to follow these conditions: Make sure the token you are sending via a specific network is supported by this exchange ...

  • Andrii Kozychko created an article,

    Is it possible to store NEAR on the Ledger wallet?

    You can use Ledger Nano S or Nano X with NEAR to: Verify the public address on the Ledger device; Display transaction information before allowing signature; Reject a transaction on the Ledger devi...